22 Oct

Client Support Analyst Level Jobs Vacancy in Cpl Jobs Kft Budapest

Position
Client Support Analyst Level
Company
Cpl Jobs Kft
Location
Budapest PE
Opening
22 Oct, 2017 26 days ago

Cpl Jobs Kft Budapest urgently required following position for Client Support Analyst Level. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Client Support Analyst Level Jobs Vacancy in Cpl Jobs Kft Budapest Jobs Details:

CPL Integrated Services manages an outsourced global service desk since 2011 . Our global service desk provides IT support to its corporate clients in 18 languages employing more than 700 people in 3 locations across Hungary . Our mission is to provide the best workplace for our employees while offering the highest quality service to our clients.

Thanks to the continuous effort made CPL Integrated Services Hungary have been voted and won the CEE SSC Award in the category of “Best Employer” in 2015 and 2016.

Join us as

Client support analyst level1 JO-1705-353436

Tasks

  • Answer incoming contacts (phone, e-mail, chat) on technical related cases
  • Resolve customer’s IT related issues
  • Manage the end-to-end process providing regular update to customers
  • Administer all cases in the given systems
Requirements
  • French or Russian or German language on B2 level + English on B2 level
  • Other European languages on B2 level also in scope
  • Good communication skills (verbal, written)
  • Customer oriented attitude
  • Excellent problem solving skills
  • Interest in technical and IT related fields
Our offer
  • Competitive salary + benefits + cafeteria bonus
  • Career opportunities in the service desk environment after 6 months at the company
  • (Team Lead, 2nd level, quality management, training and development)
  • Supportive colleagues and leaders
  • Flexible working hours
  • Lots of fun events and social activities
Location Miskolc


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