Customer Care Specialist German Team Budapest Jobs Vacancy in Avis Budget Group Budapest
Avis Budget Group Budapest urgently required following position for Customer Care Specialist German Team Budapest. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
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Customer Care Specialist German Team Budapest Jobs Vacancy in Avis Budget Group Budapest Jobs Details:
Get your GO on.
Take the next step in your career with a highly successful global organisation!
The Business Support Centre (BSC) of Avis Budget Group, a globally leading vehicle rental service provider, is providing support from beautiful Budapest mainly covering customer care, commercial support and financial services.
If you'd like to join, we are now offering a career-defining opportunity within a successful and fast growing business where colleagues are empowered to help shape functions delivering tangible business improvement across a complex European organisation. It's a very exciting place to be — dynamic, creative, collaborative and very, very busy.
Currently we are looking for talented Specialists for our Customer Care Team who handle queries arising after car rental for Italy in the customer’s native language to ensure customer’s satisfaction.
As a German Speaking Customer Care Specialist your role will be:
answering calls, emails and solving problems which may be quite varied; in majority they relate to address modifications, invoice copies, invoice amounts, adjustments etc.
managing the relationship with customers, car rental stations and other BSC departments
precise administration of incoming issues and their progress
contributing to recognize the opportunities of process improvement
To join us, we are looking forward to your application if you have:
min. high school education (University or College degree is an advantage)
advanced knowledge of German (verbal, written)
additionally fluent English (verbal, written) is also a requirement
customer service experience, preferably in a customer facing, front line environment (experience in Shared Service environment is an advantage)
excellent communication skills written and oral
outstanding customer orientation and problem solving skills
collaborative approach, team spirit
ability to prioritise and take initiative in a fast paced environment
logical and proactive thinking
experience in using Microsoft Office, especially Excel with confidence
Why Avis Budget Group BSC is a great place to build a career at:
our BSC is Centre of Excellence and largest Avis Budget Group site globally
multicultural, diverse team with colleagues from over 40 different countries
friendly, collaborative culture & approachable leadership
opportunities for growth & development throughout your career
high-energy place with winning spirit where things move forward every day
Hungary’s greenest, environmentally conscious, award-winning office
various fun company events and volunteer initiatives
car rental and partner discounts in addition to your compensation package
If you want to GO somewhere in your career Avis Budget Group is the place to be! Apply now!